Labor Rate Table

The Labor tab where your shop’s labor rates are configured; the most important thing to remember here is that the value entered on the 1st line is used as the default. This means that as new customers are entered for the first time, they will inherit this rate for any work performed on vehicles under their name without any further effort on your part. That’s not to say you can’t make changes, we’ll show you how along the way. We’re just trying to automate customer entry so line 1 should reflect your typical retail labor rate.

Many shops use multiple labor rates to reflect their business strategy and range of customers. For example, a shop may assign a lower labor rate to fleet accounts or perhaps customers that are members of certain groups or organizations, while charging a higher labor rate for electrical work, diagnostics or heavy duty vehicles. By having the default Labor Rate defined here (or alternate rate you select here) already selected for customers and vehicles that apply, users don’t have to stop and wonder or forget to apply the correct labor rate for this customer or vehicle since it is automatically decided.

You can change which change labor rate is assigned to a customer anytime by clicking the Type button on the customer screen. All future orders will use the newly assigned labor rate.

The customer’s rate will be inherited by all of their vehicles. You’ll see how to make changes to vehicle labor rate for exceptions as the entry process and the Vehicle screen are reviewed in other clips.

To add/edit a Labor Rate Item 

1. Select Labor Rate Table from the Standard Tables dialog box.  

The Labor Rate Table dialog box appears. 

2.  Add/edit the fields of the Labor Rate Table as necessary. The Labor Rate Table is comprised of the following two fields.

• Description - The name of the labor rate item as it appears in pull-down menus and on printed reports.
•  Rate - The dollar amount, per hour, at which the specified type of labor will be charged.

Note: The labor rate that you enter on the first line should be the one your shop uses most frequently as this will be the labor rate that will be automatically applied as the default when you add a labor item to an order.

3. Select Done to save your additions/changes.

You will get a message asking if you want to adjust the labor rate in Canned Jobs, Standard Symptoms, and Inventory. Click Yes to adjust the totals for these item or No to leave them as is. Note: Any items that have Non-Standard Labor Rate checked will be unaffected.