Customer Screen
Fields
The Customer Screen features a number of fields in which you
can enter, and edit, information. Click on any field in the figures below for a
field definition:
Customer
Administrative Data
The top portion of the Customer Screen contains administrative
information.
Click your mouse pointer on any field below for a
definition:
Customer Marketing
Fields
Just below the Administrative Data are fields for Customer
Retention Marketing (CRM) purposes.
Click your mouse pointer on any field in the graphic below for
a definition:
Customer Credit Status
Click your mouse pointer on any field in the graphic below for
a definition:
The
Customer Credit Status boxes in the upper-right corner of the Customer screen
provides information about the credit status and history for the customer.
Choose Update Customer Status to open a
dialog box in which you can update customer information.Customer Vehicle Status Grid
The
Vehicle section in the lower part of the Customer Screen provides information
about the Customer's vehicle(s).
The rows of this grid provide status information about a
Customer's vehicle(s). When you enter a new customer, the grid is empty. As you
add vehicles for the customer, the rows of the grid are populated with vehicle
information. The fields of the
Customer Vehicle Status grid are defined below.
Click your mouse pointer on any field below for a
definition: