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Help Contents Expand All \| Contract All Contents Overview Software Enhancements Training Videos Documents Icons Working In Manager Work In Progress Schedule Estimates, Orders, Invoices Mail Merge Security Order Revisions Order Panels Customer Screen Vehicle Screen Order Screen Revision Screen History Screen Menus Menus Setup Setup Standard Descriptions Standard Tables Shop Data Setup Inventory and Purchasing Inventory Purchase Orders Promotions Promotions Tire Packages LOF Packages Packages Discounts Reports Accessing and Printing Screen Reports Followup Letters and Postcards (Mail-Merge)	Diagnostic Reports The Diagnostic Reports menu selection opens the Diagnostic Reports dialog box. In this dialog box, you are able to enable logging of errors to a file on your computer's hard drive. This error log can be examined by Mitchell's Customer Service department to determine trends and troubleshoot problems. To set up Error Logging: 1. Select Diagnostic Reports from the Setup menu. The Diagnostic Reports dialog box displays with all selection boxes checked and the default log file name already entered. *Note:* The default settings normally work fine and usually should be left alone. The following settings are available: Verbose Error Message- This option tells Manager to include the program line number and other information in the error logging file to be used for customer support purppses. Log to File- Enables file logging. Log out-dated DLL version- This setting writes an entry into the error log file if an out-dated Dynamic Link Library (DLL) file is encountered when Manager is started. This information can be especially helful to Mitchell's technical suppoort personnel in troubleshooting conflicts caused by other software programs. 2. Make any necessary changes. An "x" appears in the check box next to selected options. 3. Select OK to accept the options and close the dialog box.

Diagnostic Reports

The Diagnostic Reports menu selection opens the Diagnostic Reports dialog box. In this dialog box, you are able to enable logging of errors to a file on your computer's hard drive. This error log can be examined by Mitchell's Customer Service department to determine trends and troubleshoot problems.

To set up Error Logging:

1. Select Diagnostic Reports from the Setup menu.

The Diagnostic Reports dialog box displays with all selection boxes checked and the default log file name already entered.

Note:

The default settings normally work fine and usually should be left alone.

The following settings are available:

Verbose Error Message- This option tells Manager to include the program line number and other information in the error logging file to be used for customer support purppses.

Log to File- Enables file logging.

Log out-dated DLL version- This setting writes an entry into the error log file if an out-dated Dynamic Link Library (DLL) file is encountered when Manager is started. This information can be especially helful to Mitchell's technical suppoort personnel in troubleshooting conflicts caused by other software programs.

2. Make any necessary changes.

An "x" appears in the check box next to selected options.

3. Select OK to accept the options and close the dialog box.

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Diagnostic Reports

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